Few days back I
gave a call to the customer care department at Global payments Canada at around
2 am in the morning. I am a merchant and hold an account with this so called
branded payment processing company. I repetitively called them but the called
were not answered. Much later the call
was answered may be after 10 to 12 times of calling. On the other side I heard
a sleepy voice of a teenaged boy. He sounded as though his mommy was calling
him to wake up. Such callousness towards merchants who run financial
enterprises!
I tried explaining
the urgent situation that had arisen at my store but instead of hearing me out
he simply gave me the “call me later” treatment and hung up.
Give me one good
reason why I should continue to work with Global Payments Canada?
